REFUND POLICY

When paid in full or after your arrival, reservations in LAOLA Surf Camp are considered non-refundable except in the following circumstances:

 

  • TIMELY CANCELLATION

    In the event of timely cancellation (at least one-month prior to your reservation date), we will refund your reservation for up to 100 % of its value. Within one-month of the reservation date, the entire reservation is non-refundable.

  • DOCUMENTED INJURY

    In the case of a documented injury that prevents you from participating, we will refund your reservation for up to 100 % of its value.

  • SPACE FILLED BY ANOTHER PARTICIPANT

    If we are able to fill your space prior to the reservation date (e.g., with someone from our waitlist), we will refund your reservation for up to 100 % of its value. only if cancelled one-month prior reservation.

Refunds are not issued because of poor weather/wave conditions, airport strike, missing your airplane injuries during your stay or any similar causes. The only exception is for surf lessons, in which case refunds may be issued if the lesson is called off by us because of poor conditions (this is exceedingly rare).